Click Luxury Vinyl Flooring Warranty

WARRANTY

Select Surfaces Drop & Click Luxury Click Vinyl Tile is covered by a limited warranty of 20 years for residential use.  The stipulations of the limited residential warranty are as follows:

• The flooring will be free of manufacturing defects.

• The flooring surface will not wear through under normal household use.

 

Select Surfaces Drop & Click Luxury Click Vinyl Tile is covered by a limited warranty of 5 years for light commercial use.  The stipulations of the limited light commercial warranty are as follows:

• The flooring will be free of manufacturing defects.

 

The following conditions apply to the warranty and may void the warranty if not followed correctly:

• The flooring must be installed according to the instructions provided.

• If filing a warranty claim, it must be submitted within 30 days of the discovery of the damage.

• Any damage to the wear layer must be evident and visible, measuring at least 13 cm² (2 square inches).

• Proof of purchase, such as a bill of sale is mandatory when requesting warranty service.

• The warranty is non-transferable.

• The manufacturer reserves the right to designate a representative to inspect the floor in question and remove samples for analysis.

• The warranty includes the replacement material, and excludes labor costs.

 

WARRANTY EXCLUSIONS

• Damage due to improper installation, care, cleaning, or maintenance.

• Use of any adhesive or solvent material during installation.

• Installation of Click LVT in an outdoor/exterior setting or in any type of garage.

• Damage caused by severe impact, scratching, or cutting, fire, water damage, alterations, or any other wear or damage caused by acts of God.

• Flooring dulled by soaps, detergents, harsh chemicals, dressings, one-step cleaners or wax.

• Damage caused by high heels, burns, cigarette burns, cuts, scratches, gouges, and indentations including damage from improper floor protectors and furniture rests; staining caused by dyes tracked from carpet, fertilizers, coal, tar, driveway sealers, oil drippings or other similar materials.

• Problems due to moisture and/or alkalinity of the subfloor.

• Flooring installed over unstable subfloors (particleboard, chip wood, or pressboard) or improperly prepared subfloors, and or wet/cold floor are not covered by the limited warranty.

• Discoloration from mold or from flooding, leaking plumbing or appliances, water entering through sliding glass doors or similar conditions.

• Discoloration by exposure to direct sunlight or heat generation.

• Discoloration caused by the use of area rugs or floor mats.